English

Support

Flashlight & Color Light — we're here to help.

Contact

Email: dun38017@gmail.com
We typically respond within 1–2 business days.

Frequently Asked Questions

The flashlight doesn't turn on.
Make sure no other app is using the camera or torch. Close other apps and try again. Some devices may not support torch mode — the app will automatically switch to screen light in that case.
I purchased a color but it's still locked.
Go to the color grid and tap the color — a purchase prompt will appear. If you already paid, tap "Restore Purchases" (if available) or contact Apple support for receipt issues.
Color Cycling (Rainbow Mode) is not available.
Color Cycling is a separate in-app purchase. Switch to Screen Light mode and tap the rainbow toggle to unlock it.
The compass is not accurate.
Calibrate your compass by waving the device in a figure-8 pattern. Keep away from magnetic objects (cases with magnets, speakers, etc.).
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.

简体中文

支持与帮助

Flashlight & Color Light — 有问题请联系我们。

联系方式

邮箱:dun38017@gmail.com
我们通常在 1–2 个工作日内回复。

常见问题

手电筒无法开启。
请确认没有其他应用正在使用相机或闪光灯。关闭其他应用后重试。如设备不支持闪光灯,应用会自动切换为高亮屏幕模式。
已购买颜色但仍显示锁定。
点击对应颜色格,查看购买提示。若已付款,请尝试"恢复购买",或联系 Apple 支持处理收据问题。
彩色跑马灯无法使用。
彩色跑马灯是独立的内购项目。请先切换到"高亮屏幕"模式,再点击跑马灯开关进行购买解锁。
指南针不准确。
请将设备以"8"字形晃动进行校准,并远离磁性物体(如带磁扣的手机壳、音响等)。
如何申请退款?
退款由 Apple 处理,请访问 reportaproblem.apple.com 提交申请。